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Returns

Returns

Policy, Costs, Process

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24 articles in this collection
Written by Brock
Return Policy

What is your return policy?

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Written by Brock
Updated over a week ago
Eligibility

What items are final sale?

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What if my return doesn’t meet the requirements?

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Do I need a receipt to make a return?

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Can customized or personalized items be returned or exchanged?

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Are there conditions for returns and exchanges?

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Updated over a week ago
How to Make a Return

I have two returns; can I pack them in the same box?

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Updated over a week ago

How do I make a return?

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What do I need to provide to exchange or return my order?

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How do I get a return label?

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Exchanges

How do I make an exchange?

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Updated over a week ago

Can I exchange my item for something else?

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How long does it take to process an exchange?

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Refunds

Do you refund shipping costs?

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Updated over a week ago

When will I get my refund?

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What do I do if my refund is the incorrect amount?

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Faulty Item or Parcel

What do I do if I received a defective or broken item?

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What if I receive wrong size item?

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What if I received the wrong item and you no longer have the item I originally ordered?

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What do I do if I reordered an incorrect or damaged item and received the wrong item again?

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What if my parcel is damaged upon receipt?

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Return Costs

Will I be charged shipping if I refuse delivery or am not home at the time of delivery?

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Updated over a week ago

Will I be charged shipping for a return?

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Updated over a week ago
General Return Questions

Have you received my return?

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Written by Brock
Updated over a week ago